Protecting lost, stolen, or replaced BlackBerry devices

You can send IT administration commands over the wireless network immediately to protect your organization's confidential data that is stored on BlackBerry® devices.

IT administration command

Description

Set a Password and Lock Handheld

This command creates a new password and locks a lost BlackBerry device remotely. You can communicate the new password to the user when the user locates the BlackBerry device. When the user unlocks the BlackBerry device, the BlackBerry device prompts the user to accept or reject the password change.

Erase Data and Disable Handheld

This command deletes all user information and application data remotely that a BlackBerry device stores.

You can use this command to prepare a BlackBerry device to assign it to another user in your organization or to protect a stolen BlackBerry device.

Index


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