Protect a stolen BlackBerry device
- In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
- On the Users tab, click a user account.
- Click IT Admin.
- Click Erase Data and Disable Handheld.
- Click Yes.
You must contact your service provider to turn off service for a BlackBerry
device after you send the Erase Data and Disable Handheld
command to the BlackBerry
device and verify that the BlackBerry
device received the command.
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