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Change the maximum file size for attachments that users can send

By default, the maximum file size of attachments that users can send is 3072 KB, and the maximum total for multiple attachment uploads in a single message is 5120 KB.
  1. In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
  2. On the Server Configuration tab, click Edit Properties.
  3. In the left pane, click Messaging.
  4. Perform any of the following actions:
    • To change the maximum file size for a single attachment that BlackBerry devices can send, in the Maximum Upload Attachment Size field, type a number that is between 1 and 3072 KB.
    • To change the maximum file size for multiple attachments that BlackBerry devices can send at one time, in the Maximum Upload Total Attachment Size field, type a number that is between 1 and 5120 KB and that is greater than the value in the Maximum Upload Attachment Size field.
  5. Click OK.
Parent topic: Changing how the BlackBerry Messaging Agent reconciles attachments to the messaging server

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