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Change the maximum dimensions for image attachments that users can view

You can control the dimensions of image attachments that users can view on their BlackBerry® devices. By default, the BlackBerry Attachment Service sets a maximum width of 5000 pixels and a maximum height of 4000 pixels.
  1. On the computer that hosts the BlackBerry Attachment Service, on the Start menu, click Run.
  2. Type regedit.
  3. Perform one of the following actions:
    • If you are running a 32-bit version of Windows®, navigate to HKEY_LOCAL_MACHINE\Software\Research In Motion\BBAttachEngine\Distillers\LoadImageDistiller.
    • If you are running a 64-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\Software\WOW6432Node\Research In Motion\BBAttachEngine\Distillers\LoadImageDistiller.
  4. Change the MaxWidth DWORD value to the maximum width, in pixels, that you want to permit.
  5. Change the MaxHeight DWORD value to the maximum height, in pixels, that you want to permit.
  6. In the Microsoft® Windows® Services, restart the BlackBerry Attachment Service.
Parent topic: Changing how a BlackBerry Attachment Service converts attachments

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