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BlackBerry Manuals & Help  >  Administrator Documentation  >  BlackBerry Enterprise Server 5  >  BlackBerry Enterprise Server for MDS Applications  >  Administration Guide BlackBerry Enterprise Server for MDS Applications - 4.1.7

Change how the BlackBerry Controller restarts the BlackBerry Enterprise Server services

By default, the BlackBerry® Controller restarts the BlackBerry® Enterprise Server services if they stop responding.
  1. On the computer that hosts the BlackBerry Enterprise Server component that you want to change, open the Registry Editor.
  2. Perform one of the following actions:
    • If you are running a 32-bit version of Windows®, navigate to HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server.
    • If you are running a 64-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\Software\WOW6432Node\Research In Motion\BlackBerry Enterprise Server.
  3. Click Controller.
  4. Perform any of the following tasks:
    Task Steps

    Prevent the BlackBerry Dispatcher from restarting if it stops responding.
    1. Create a DWORD value that is named RestartDispatcherOnCrash.
    2. Double-click the new DWORD value.
    3. In the Value data field, type 0.

      The default value is 1.

    Prevent the BlackBerry Policy Service from restarting if it stops responding.
    1. Create a DWORD value that is named RestartPolicyServerOnCrash.
    2. Double-click the new DWORD value.
    3. In the Value data field, type 0.

      The default value is 1.

    Prevent the BlackBerry Router from restarting if it stops responding.
    1. Create a DWORD value that is named RestartRouterOnCrash.
    2. Double-click the new DWORD value.
    3. In the Value data field, type 0.

      The default value is 1.

    Prevent the BlackBerry Synchronization Service from restarting if it stops responding.
    1. Create a DWORD value that is named RestartSyncServerOnCrash.
    2. Double-click the new DWORD value.
    3. In the Value data field, type 0.

      The default value is 1.

    Prevent the BlackBerry MDS Connection Service from restarting if it stops responding.
    1. Create a DWORD value that is named RestartMDSOnCrash.
    2. Double-click the new DWORD value.
    3. In the Value data field, type 0.

      The default value is 1.

    Prevent the BlackBerry MDS Integration Service from restarting if it stops responding.
    1. Create a DWORD value that is named RestartMDSServicesOnCrash.
    2. Double-click the new DWORD value.
    3. In the Value data field, type 0.

      The default value is 1.

    Prevent the BlackBerry Attachment Service from restarting if it stops responding.
    1. Create a DWORD value that is named RestartAttachmentServerOnCrash.
    2. Double-click the new DWORD value.
    3. In the Value data field, type 0.

      The default value is 1.
  5. Click OK.
Parent topic: Changing how the BlackBerry Controller monitors the BlackBerry Enterprise Server components and restarts services

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