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Add support for additional attachment file formats
If your organization's messaging server connects to a document management system that renames file format extensions, you must add the extensions to the list of supported file formats.
- On the computer that hosts the BlackBerry® Attachment Service, on the taskbar, click Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration.
- On the Attachment Server tab, in the Configuration Option drop-down list, click Connector Configuration.
- In the Format Extension field, type the file format extensions that you want to add support for.
- Click OK.
- On the computer that hosts the BlackBerry® Enterprise Server, in the Microsoft® Windows® Services, restart the BlackBerry Dispatcher.