Activation passwords

The BlackBerry® Enterprise Server activates a BlackBerry device over the wireless network using the wireless activation authentication protocol and an activation password that is specific to the BlackBerry device user account.

Item Description

length of activation password

Typical activation passwords are four to eight characters long. Activation passwords are limited to the following character lengths:

  • BlackBerry device: 31 characters
  • BlackBerry administration console: 20 characters
  • KeyGenPassword field that stores the password in the BlackBerry Configuration Database: 50 characters

character support

Activation passwords can include any type of character except accented characters.

security

The wireless activation authentication protocol is designed so that short activation passwords do not compromise the security of the protocol.

You must distribute the activation password securely to the authenticated user. If the user received the activation password, but does not activate the BlackBerry device on the BlackBerry Enterprise Server, a user with malicious intent who can access the activation password can connect another BlackBerry device to the BlackBerry Enterprise Server and assume the identity of the intended user.

When a user activates a BlackBerry device on the BlackBerry Enterprise Server, the activation password becomes inactive and a user with malicious intent cannot reuse it to activate another BlackBerry device.

If a user receives an activation password, you cannot generate a new activation password for the user until the activation password expires. An activation password expires by default after 48 hours. You can set an activation password expire earlier than the default value of 48 hours.

expiry time

An activation password is no longer valid if any of the following events occur:
  • the user does not activate the BlackBerry device on the BlackBerry Enterprise Server before a default value of 48 hours elapses
  • the user types the activation password incorrectly five consecutive times
  • the BlackBerry Enterprise Server activates a BlackBerry device using the activation password

Index


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