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Verify the version of the application loader tool

Perform this task to ensure that the application loader tool supports the new version of BlackBerry® Device Software.

  1. On the network drive, navigate to <drive>:\Program Files\Common Files\Research In Motion\AppLoader.
  2. Right-click loader.exe.
  3. Click Properties.
  4. On the Version tab, verify that loader.exe is Version 4.1 or later. If the version number for loader.exe is earlier than Version 4.1, visit www.blackberry.com/support/downloads to download BlackBerry® Desktop Software Version 4.1 or later.
Next topic: Sending the BlackBerry Desktop Software or BlackBerry Device Manager installation files to users' computers
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