Verify that the BlackBerry Device Software upgrade at a central computer completed successfully

  1. In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
  2. In the Users list, click a user.
  3. In the lower pane, check for one of the following status messages:
    • Upgrade Required: the BlackBerry device has not yet been upgraded to the BlackBerry® Device Software specified in the assigned software configuration
    • Up to date: the BlackBerry device has been upgraded to the BlackBerry Device Software specified in the software configuration

    When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry device does not update immediately in the BlackBerry Manager. You might have to wait for a short period of time while the BlackBerry Configuration Database synchronizes the version of the BlackBerry Device Software that displays in the BlackBerry Manager with the version of the BlackBerry Device Software that is installed on the BlackBerry device.


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