Troubleshooting the BlackBerry Enterprise Server upgrade process
- A third-party tool did not install and the BlackBerry Enterprise Server setup application closed
- Previous version detected but no database available
- You cannot resolve errors that occur when you move users
- You encounter errors when you try to upgrade the BlackBerry Configuration Database
- The setup application prompts you for access to the installation media for Microsoft .NET Framework version 1.1
- Restore a BlackBerry Configuration Database
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