Sending the BlackBerry Desktop Software or BlackBerry Device Manager installation files to users' computers
If BlackBerry® device users do not have the BlackBerry® Desktop Software installed on their computers, you can send the installation files for the BlackBerry Desktop Software or the BlackBerry® Device Manager to their computers.
You can distribute the installation files in one of the following ways:
Send the BlackBerry Device Manager installation file to users' computers
You can send the BlackBerry® Device Manager to users so that they can perform actions such as charging their BlackBerry devices, synchronizing organizer items through the BlackBerry Router, and upgrading the BlackBerry®
Device Software at their computers.
Note: If you send the BlackBerry Device Manager
installation file to computers on which the BlackBerry®
Desktop Manager is installed, the BlackBerry Device Manager
installation process removes the BlackBerry Desktop Manager automatically.
- Download the installation file for the BlackBerry Device Manager from www.blackberry.com/support/downloads.
- Copy the installation file that you downloaded to the shared network drive.
- Send users an email message that includes the following information:
- location of the installation file on the network drive
- instructions to double-click blackberry device manager v4.1.msi
Send the BlackBerry Desktop Software installation file to users' computers
You can send users the BlackBerry®
Desktop Software so that they can synchronize organizer data items and manage message forwarding at their computers.
Next topic: Synchronizing wireless data automatically
Previous topic: Verify the version of the application loader tool