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BlackBerry Manuals & Help  >  Administrator Documentation  >  BlackBerry Enterprise Server 5  >  BlackBerry Enterprise Server for MDS Applications  >  Upgrade Guide BlackBerry Enterprise Server for MDS Applications - 4.1.7

Confirming that the BlackBerry Device Software upgrade process completed successfully

Verify that the upgrade from BlackBerry Device Software Version 4.0 or later completed successfully

  1. In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
  2. In the Users list, click a user.
  3. In the lower pane, verify the BlackBerry® Device Software version.

    When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry device does not update immediately in the BlackBerry Manager. You might have to wait for a short period of time while the BlackBerry Configuration Database synchronizes the version of the BlackBerry Device Software that displays in the BlackBerry Manager with the version of the BlackBerry Device Software that is installed on the BlackBerry device.

Instruct users to perform the following actions:
  • On the BlackBerry® device, in the device options, click About.
  • Confirm the version.

Verify that the upgrade from BlackBerry Device Software Version 4.0 or later completed successfully

  1. In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
  2. In the Users list, click a user.
  3. In the lower pane, verify the BlackBerry® Device Software version.

    When you upgrade the BlackBerry Device Software, the version of the BlackBerry Device Software on the BlackBerry device does not update immediately in the BlackBerry Manager. You might have to wait for a short period of time while the BlackBerry Configuration Database synchronizes the version of the BlackBerry Device Software that displays in the BlackBerry Manager with the version of the BlackBerry Device Software that is installed on the BlackBerry device.

Instruct users to perform the following actions:
  • On the BlackBerry® device, in the device options, click About.
  • Confirm the version.
Next topic: Upgrading the BlackBerry Device Software at a central computer
Previous topic: Create the BlackBerry Device Software upgrade instructions for BlackBerry device users

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