email reconciliation

The BlackBerry® Enterprise Server reconciles the status of messages between users' BlackBerry devices and their email applications. If users delete, archive, or move messages to personal folders in their email applications, the messages are deleted from the message list on the users' BlackBerry devices. If users mark messages as read or unread in their email applications, the messages appear with the same status on their BlackBerry devices.

Administrators can turn off wireless email reconciliation.

email message filters

Users and BlackBerry Enterprise Server administrators can create and change email message filters. Email message filters determine the actions that the BlackBerry Enterprise Server takes if incoming messages match specific criteria: forward, forward with priority, or do not forward to BlackBerry devices. For example, users can create email message filters to forward messages from specific senders to their BlackBerry devices with high priority.

message forwarding

Users can turn off message forwarding to their BlackBerry devices, for example, if they are outside of a wireless coverage area. Administrators can also turn off message forwarding to users' BlackBerry devices.

signature

Users can add a signature to all of the messages that they send from their BlackBerry devices. Administrators can add a signature and disclaimers to all of the messages that the members of a user group send or a specific user sends.

contact lookup

Users can search for a contact’s first name, last name, or both in their organization's directory. The BlackBerry Enterprise Server returns results for up to 20 of the closest matches.

contact list updates

When users select contacts from the contact lookup results, they can add the contacts to the contact lists on their BlackBerry devices.

custom fields in the contact list

If your organization maintains custom fields in users’ personal contact lists, you can map these fields to corresponding fields that appear in the contact list on BlackBerry devices. Users can use these custom fields to search for contacts on their BlackBerry devices.

downloading attachments

Users with BlackBerry® Device Software version 4.5 or later can download attachments in any native format to their BlackBerry devices. Users can open and make changes to native file formats using an appropriate third-party application on their BlackBerry devices. Depending on the file format, users might be able to open files using the media application on their BlackBerry devices.

To manage network resources in your organization's environment, you can change the maximum file size of attachments that users can download to their BlackBerry devices.

save sent messages