Master encryption keys
The BlackBerry® Enterprise Server and the BlackBerry device
each store a copy of the unique master encryption key of the BlackBerry device.
When you activate a BlackBerry
over the wireless network, the BlackBerry Enterprise Server
use an authenticated link to communicate the value of the master encryption key.
For a user to send and receive messages on the BlackBerry
device, the BlackBerry Enterprise Server
must store matching copies of the
master encryption key of the BlackBerry
device. If the stored keys do not
match, the following actions occur:
BlackBerry Enterprise Server and BlackBerry device delete messages that they
receive from each other because they cannot decrypt them
- BlackBerry device requires the user to generate a new master
Was this information helpful? Send us your comments.