Managing BlackBerry device security over the wireless network using IT administration commands

You can control BlackBerry® devices remotely to protect confidential information using IT administration commands.

Goal

Description

permanently delete application data on a lost or stolen BlackBerry device

If a BlackBerry device is lost or stolen, you can send the Erase data and disable BlackBerry device IT administration command to delete all information and application data from the BlackBerry device and make the BlackBerry device unavailable for use.

lock a misplaced BlackBerry device

If a BlackBerry device is misplaced but likely not lost or stolen, you can send the Set password and lock the BlackBerry device IT administration command to set a password and lock the BlackBerry device. You can also send this IT administration command if a user forgets the BlackBerry device password.

label a BlackBerry device with owner information

If a BlackBerry device is lost or stolen, you can send the Set owner information IT administration command so that owner information appears on the screen when the BlackBerry device is locked. The owner information might include contact information that the finder can use to return the BlackBerry device to the owner.

Index


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