Restarting BlackBerry Enterprise Server components
When you complete certain tasks, you need to restart one or more BlackBerry® Enterprise Server components. You restart the BlackBerry Enterprise Server components using the BlackBerry Administration Service or Windows® services.
BlackBerry Enterprise Server component
|
Component name in the BlackBerry Administration Service
|
Associated service in Windows Services
|
|---|
BlackBerry Messaging Agent, BlackBerry Controller, and BlackBerry Dispatcher
|
BlackBerry Enterprise Server
|
BlackBerry Controller and BlackBerry Dispatcher
|
BlackBerry Collaboration Service
|
Collaboration
|
BlackBerry Collaboration Service
|
BlackBerry Synchronization Service
|
Synchronization
|
BlackBerry Synchronization Service
|
BlackBerry Attachment Service
|
Attachment Service
|
BlackBerry Attachment Service
|
BlackBerry MDS Integration Service
|
MDS Integration Service
|
BlackBerry MDS Integration Service
|
BlackBerry MDS Connection Service
|
MDS Connection Service
|
BlackBerry MDS Connection Service
|
BlackBerry MDS Application Console
|
MDS Integration Service
|
BlackBerry MDS Integration Service
|
BlackBerry Monitoring Service
|
–
|
- BlackBerry Monitoring Service
- Application Core
- BlackBerry Monitoring Service
- Data Collection Subsystem
- BlackBerry Monitoring Service
- Polling Engine
|
BlackBerry Router
|
–
|
BlackBerry Router
|
BlackBerry Policy Service
|
Policy
|
BlackBerry Policy Service
|
BlackBerry Administration Service
|
BlackBerry Administration Service
|
- BlackBerry Administration Service
- Application Server
- BlackBerry Administration Service
- Native Code Container
|
BlackBerry Web Desktop Manager
|
BlackBerry Administration Service
|
- BlackBerry Administration Service
- Application Server
- BlackBerry Administration Service
- Native Code Container
|
Restart a BlackBerry Enterprise Server component using the BlackBerry Administration Service
- In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view.
- Expand the component that you want to restart.
- Click an instance.
- Click Restart instance.
Restart a BlackBerry Enterprise Server component using Windows Services
- On each computer that hosts the BlackBerry® Enterprise Server component, in the Windows® Services, restart the services for the component.
- If you want to restart all of the BlackBerry Enterprise Server components, you must restart the Windows
Services in the following order:
- BlackBerry Administration Service
- Application Server
- BlackBerry Administration Service
- Native Code Container
- BlackBerry Mail Store Service
- BlackBerry MDS Integration Service
- BlackBerry Instant Messaging Connector
- BlackBerry MDS Connection Service
- BlackBerry Dispatcher
- BlackBerry Attachment Service
- BlackBerry Controller
- All of the remaining services for BlackBerry Enterprise Server components
Was this information helpful? Send us your comments.
