System requirements: Computers for BlackBerry Web Desktop Manager, BlackBerry Administration Service, and BlackBerry Monitoring Service
users
Item
|
Requirement
|
|---|
browser
|
Windows® Internet Explorer® version 6.0
to 8.0
|
browser settings
|
The following conditions must be met: - the BlackBerry® Web Desktop Manager,
BlackBerry Administration Service, and BlackBerry Monitoring Service
web sites assigned to the local intranet or trusted sites security zone
- Microsoft hotfix 955839 installed on the users' computers
to make sure the correct time zones are displayed
- the following settings turned on to support Microsoft® ActiveX®:
- Automatic prompting for Microsoft
ActiveX controls
- Download signed Microsoft
ActiveX controls
- Run Microsoft
ActiveX controls and plug-ins
- Script Microsoft
ActiveX controls marked safe for scripting
- support for JavaScript®
- support for TLS or SSL
- the SSL certificate installed to permit trusted connections with the BlackBerry Administration Service
- if using Windows Vista, the BlackBerry Administration Service web address added as a trusted site and Enable protected mode cleared
|
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