Updating the BlackBerry Device Software

To make the new features of the BlackBerry® Enterprise Server available to users in your organization, you can update the BlackBerry® Device Software on BlackBerry devices at the same time that you upgrade the BlackBerry Enterprise Server software.

Update option

Description

Permit users to update the BlackBerry Device Software using the BlackBerry® Desktop Software.

You can use this option if users installed the BlackBerry Desktop Software on their computers.

If you permit users to use the BlackBerry Desktop Software to update the BlackBerry Device Software, they can update the BlackBerry Desktop Software simultaneously.

Permit users to update the BlackBerry Device Software using the BlackBerry® Web Desktop Manager.

You can use this option if you want users to update the BlackBerry Device Software themselves, you do not want users to install the BlackBerry Desktop Software, or you prefer that users use a UI to update the BlackBerry Device Software.

Update the BlackBerry Device Software over the wireless network.

You can use this option if you want to update BlackBerry Device Software on BlackBerry devices without requring that users connect their BlackBerry devices to their computers, and if the wireless network in your organization's environment permits the use of additional bandwidth. Users respond to UI prompts to complete the BlackBerry Device Software update.

Update the BlackBerry Device Software at a central computer.

You can use this option if you want to update the BlackBerry Device Software for users using the BlackBerry Administration Service.

Permit users to update the BlackBerry Device Software using the application loader tool.

You can use this option if you want users to update the BlackBerry Device Software themselves, you do not want users to install the BlackBerry Desktop Software, and do not mind that users use a command prompt window to update the BlackBerry Device Software.

Push the BlackBerry Device Software and BlackBerry Desktop Software to users' computers.

You can use this option if you want to update the BlackBerry Device Software and BlackBerry Desktop Software simultaneously.

For more information about the BlackBerry Device Software and BlackBerry Desktop Software, visit www.blackberry.com/support.


Was this information helpful? Send us your comments.