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Send the installation files for the BlackBerry Desktop Software and BlackBerry Device Software to users using a third-party application

You can update the BlackBerry® Desktop Software and BlackBerry® Desktop Manager by pushing the software to users' computers using a third-party application.
  1. If your organization's environment includes BlackBerry® Enterprise Server for Microsoft® Exchange, to record the customized settings in the BlackBerry Desktop Software installation files so that you can create a custom software package, at a command prompt, type one of the following commands:
    • For BlackBerry Desktop Manager users, type \\<shared computer name>\setup.exe /s
    • For BlackBerry Desktop Manager users who also use the certificate synchronization tool, type \\<shared computer name>\setup.exe /s /v "INSTALLLEVEL=125"
  2. If your organizaton's environment includesBlackBerry® Enterprise Server for IBM® Lotus® Domino® or BlackBerry® Enterprise Server for Novell® GroupWise®, to record the customized settings in the BlackBerry Desktop Software installation files so that you can create a custom software package, at a command prompt, type \\<shared computer name>\setup.exe /s.
  3. Package the customized installation files for the BlackBerry Desktop Software and BlackBerry® Device Software using a third-party application for software packaging.
  4. Send the installation files using a third-party application for software distribution.
To make sure that users update the BlackBerry Device Software, set the Force Load Count IT policy rule and the Force Load Message IT policy rule. For more information, see the BlackBerry Enterprise Server Policy Reference Guide.
Parent topic: Pushing the BlackBerry Device Software and BlackBerry Desktop Software to users' computers

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