Permitting users to update the BlackBerry Device Software using the BlackBerry Web Desktop Manager
To permit users to update the BlackBerry® Device Software using the BlackBerry® Web Desktop Manager instead of the BlackBerry® Desktop Manager, you can install the BlackBerry Device Software on a shared network folder, create a software configuration, and instruct users to update the BlackBerry Device Software using the BlackBerry Web Desktop Manager.
Advantages
of this update process include:
- You can automate the BlackBerry Device Software update process so that users do not have to complete update tasks for BlackBerry devices that they connect to their computers using a USB connection.
- You can use software configurations and application control policies to control when software updates occur and to specify which users receive the updates.
- You can update BlackBerry devices remotely.
- Users do not require BlackBerry® Desktop Software on their computers to perform this update option.
- Install the BlackBerry Device Software
- Create a shared network folder to access the BlackBerry Device Software
- Configure the BlackBerry Administration Service to display BlackBerry Device Software pages
- Add a shared network folder to the BlackBerry Administration Service
- Configure the BlackBerry Administration Service to find the BlackBerry Device Software
- Create a BlackBerry Device Software configuration
- Create a software configuration for the BlackBerry Device Software
- Assign a software configuration to a group
- Assign a software configuration to a user account
- Create the BlackBerry Device Software update instructions for users that use the BlackBerry Web Desktop Manager