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Permitting users to update the BlackBerry Device Software using the BlackBerry Desktop Software

To permit users to update the BlackBerry® Device Software at computers that host the BlackBerry® Desktop Software, you can make the BlackBerry Device Software installation file available and instruct users to update the BlackBerry Device Software using the application loader tool that is installed with the BlackBerry Desktop Software. After the update process completes, the application loader tool connects to the messaging server to provision the BlackBerry devices.

This update option applies only if users have installed BlackBerry Desktop Software version 4.1 or later on their computers.

Advantages of this update process include:
  • You can automate the BlackBerry Device Software upgrade process so that users do not have to complete update tasks for BlackBerry devices that they connect to their computers using a USB connection.
  • You can update BlackBerry devices remotely.
Disadvantages of this update process include:
  • Users' computers must have the BlackBerry Desktop Software installed.
  • You cannot use software configurations to manage BlackBerry Device Software updates.
  • You cannot require that users update the BlackBerry Device Software.
  • This update process increases traffic to the computer that hosts the shared network folder.

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