Search This Document
Permit BlackBerry device users to cancel BlackBerry Device Software updates from the wireless service provider
Users can cancel a BlackBerry® Device Software update over the wireless network if the BlackBerry device installed the BlackBerry Device Software update, and if you permit the BlackBerry device to accept and complete update cancellation requests. The default period for the user to request the cancellation of a BlackBerry Device Software update is 24 hours after the update process completes.
Before you begin: Verify that you did not configure the BlackBerry Administration Service to display BlackBerry Device Software pages.