How a user can respond to a BlackBerry Device Software
update request from the BlackBerry Enterprise Server
A BlackBerry®
Device Software
update request provides BlackBerry device users with the following information:
- BlackBerry Device Software
version
- approximate size of the BlackBerry Device Software
update package
- description of the BlackBerry Device Software
update package (optional)
When the BlackBerry device receives a BlackBerry Device Software
update request from the BlackBerry® Enterprise Server, the user can accept or defer the BlackBerry Device Software
update.
| Response |
Description |
|---|
| accept the update request
|
- The BlackBerry device starts the download process.
- The user can monitor the progress of the BlackBerry Device Software
download on the BlackBerry device and continue to use the BlackBerry device, where this option is permitted by the wireless technology.
- When the BlackBerry Device Software
download process completes, the update application checks conditions on the BlackBerry device (for example, battery life, available memory, network connection)
to verify that the update can proceed, and prompts the user to install the BlackBerry Device Software
update package.
|
defer the update request
|
- A prompt appears on the BlackBerry device every 24 hours to remind the user to install the BlackBerry Device Software
update package.
- After 72 hours, the BlackBerry device downloads and installs the BlackBerry Device Software
update package automatically.
|
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