Best practice: Managing traffic over the wireless network during the BlackBerry Device Software
update process
Best practice
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Description
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Control how the BlackBerry® Administration Service sends BlackBerry®
Device Software
updates to BlackBerry devices over the wireless network.
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In the BlackBerry Administration Service,
configure the default settings to specify how the BlackBerry Administration Service sends BlackBerry Device Software
updates to BlackBerry devices or change how a specific job sends BlackBerry Device Software
updates to BlackBerry devices.
- If you want to send a BlackBerry Device Software
update over a WAN connection, try to send the update when the amount of traffic that occurs over the wireless network is relatively low.
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Control the network connection types that the BlackBerry device can use to update the BlackBerry Device Software.
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In the BlackBerry Administration Service,
configure IT policy rules
to control the network connection types that the BlackBerry device can use to update the BlackBerry Device Software.
- By default, BlackBerry Device Software
updates are permitted on all network connection types.
- Permit BlackBerry devices to update the BlackBerry Device Software
over connections other than WAN connections, for example, over Wi-Fi® connections.
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