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Installation considerations

Supported environments

Item

Environment

BlackBerry® Enterprise Server for Microsoft® Exchange
The BlackBerry Enterprise Transporter supports moving user accounts from the following environments to BlackBerry Enterprise Server for Microsoft Exchange version 4.0 SP7, or version 4.1 SP4 and later:
  • BlackBerry Enterprise Server for Microsoft Exchange version 4.0 to 4.0 SP7
  • BlackBerry Enterprise Server for Microsoft Exchange versions 4.1 and later
  • BlackBerry Enterprise Server for Microsoft Exchange versions 5.0 and later

Known issues might apply depending on the versions of the source BlackBerry® Enterprise Server and the destination BlackBerry Enterprise Server.
BlackBerry® Enterprise Server for IBM® Lotus® Domino®
The BlackBerry Enterprise Transporter supports moving user accounts from the following environments to BlackBerry Enterprise Server for IBM Lotus Domino version 4.0 SP7 or version 4.1 SP4 and later:
  • BlackBerry Enterprise Server for IBM Lotus Domino version 4.0 to version 4.0 SP7
  • BlackBerry Enterprise Server for IBM Lotus Domino versions 4.1 and later
  • BlackBerry Enterprise Server for IBM Lotus Domino versions 5.0 and later

Known issues might apply depending on the versions of the source BlackBerry Enterprise Server and the destination BlackBerry Enterprise Server.
BlackBerry® Enterprise Server for Novell® GroupWise®
The BlackBerry Enterprise Transporter supports moving user accounts from the following environments to BlackBerry Enterprise Server for Novell GroupWise version 5.0 SP1 or later:
  • BlackBerry Enterprise Server for Novell GroupWise version 4.0 to version 4.0 SP7
  • BlackBerry Enterprise Server for Novell GroupWise versions 4.1 and later
  • BlackBerry Enterprise Server for Novell GroupWise versions 5.0 SP1 and later

Known issues might apply depending on the versions of the source BlackBerry Enterprise Server and the destination BlackBerry Enterprise Server.

database servers

The BlackBerry Enterprise Transporter supports the following database servers:

  • Microsoft® SQL Server® 2000 SP3 or SP4
  • Microsoft SQL Server 2005 SP2 Enterprise, Professional, or Express

Microsoft® Exchange messaging server

The BlackBerry Enterprise Transporter supports any version of Microsoft Exchange that the BlackBerry Enterprise Server supports.

IBM® Lotus® Domino® messaging server

The BlackBerry Enterprise Transporter supports any version of Lotus Domino that the BlackBerry Enterprise Server supports and that is version 6.5.4 or later.

Novell GroupWise messaging server

The BlackBerry Enterprise Transporter supports any version of Novell GroupWise that the BlackBerry Enterprise Server supports.

email application for users
The BlackBerry Enterprise Transporter supports the following versions of IBM® Lotus Notes®:
  • Lotus Notes version 7.0 (to support encrypted message display when the user.id file is stored in BlackBerry® Desktop Manager version 4.1)
  • Lotus Notes version 8.0
  • Lotus Notes version 8.5

BlackBerry® Device Software

The BlackBerry Enterprise Transporter supports the following versions of the BlackBerry Device Software:

  • BlackBerry Device Software versions 4.0.2 to 4.6 (except version 4.3.0)
  • BlackBerry Device Software versions that are later than version 4.0.0 but earlier than version 4.0.2

Unsupported features and environments

Item

Environment

messaging server environment

The BlackBerry® Enterprise Transporter does not support migration from one messaging server environment to a different environment (for example, migration from IBM® Lotus® Domino® to Microsoft® Exchange).

BlackBerry® Device Software

The BlackBerry Enterprise Transporter does not support BlackBerry Device Software versions that are earlier than version 4.0; version 4.3.0 is supported with conditions.

BlackBerry® Professional Software

The BlackBerry Enterprise Transporter does not support migration from BlackBerry Professional Software to a BlackBerry® Enterprise Server. The BlackBerry Enterprise Transporter does support migration from BlackBerry Professional Software 4.1 SP4 to a destination BlackBerry Enterprise Server Express.

IBM® DB2® UDB

The BlackBerry Enterprise Transporter does not support DB2 UDB.

Required permissions in an IBM Lotus Domino environment

To run the BlackBerry® Enterprise Transporter in an IBM® Lotus® Domino® environment, you require the same permissions in both the source BlackBerry Domain and the destination BlackBerry Domain that you require as an administrator of the BlackBerry® Enterprise Server for IBM® Lotus® Domino®.

For more information, visit www.blackberry.com/go/serverdocs to read the BlackBerry Enterprise Server Installation Guide and the BlackBerry Enterprise Server Administration Guide.

Permission

Description

Resource

notes.ini file

You must configure read and write permissions in the notes.ini file.
BlackBerry Enterprise Server Installation Guide
  • Section: System requirements: BlackBerry Enterprise Server

IBM® Lotus Notes® user.id file

The BlackBerry Enterprise Transporter uses the IBM Lotus Notes user ID of the administrator to perform IBM Lotus Notes operations in the same way that the BlackBerry® Enterprise Server uses a server ID to perform IBM Lotus Notes operations.

The BlackBerry Enterprise Transporter prompts for the user ID and password before it runs a migration preview.

The IBM Lotus Notes user ID must be a member of the LocalDomainServers group.

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Replicating IBM Lotus Domino databases

Before you begin the migration process, you must verify the setting for skipDominoBBSDReplication in the configuration file for the BlackBerry® Enterprise Transporter. The file name is EntepriseTransporter.exe.config.

You must then perform one of the following actions:
  • If skipDominoBBSDReplication is not set to True, do not replicate the IBM® Lotus® Domino® databases before you run the BlackBerry Enterprise Transporter. The BlackBerry Enterprise Transporter performs a database replication before it migrates user accounts.
  • If skipDominoBBSDReplication is set to True, you must replicate the BlackBerry state database for each user account in the destination BlackBerry Domain before you begin the migration process. If you migrate a user account without replicating the user’s BlackBerry state database in the destination BlackBerry Domain, all information for the user account is lost, and you must remove the user account from the BlackBerry® Enterprise Server, delete all data on the BlackBerry device that is associated with the user account, add the user account again to the BlackBerry Enterprise Server, and reactivate the BlackBerry device.
Next topic: Installing the BlackBerry Enterprise Transporter
Previous topic: System requirements: BlackBerry Enterprise Transporter

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