BlackBerry Enterprise Service 10 Log Monitoring Tool

You can use the BlackBerry Enterprise Service 10 Log Monitoring Tool (LogMonitor.exe) to monitor the log files for a BlackBerry Device Service component for specific events or text strings, and to perform an action when the tool finds the events or text strings. You can use the tool to monitor a specific log file, or to continuously monitor the log files that a component creates each day.

For example, you can configure the tool to monitor the BlackBerry Dispatcher (DISP) log files for event ID 50108. In the component log files, event IDs are enclosed in brackets ( [ ] ) at the beginning of log entries, using the following format: "[50108] (08/18 15:56:55.723):{0xDB0} Dispatcher Database connection dropped". When the tool finds the event ID or text string, it performs the specified action. For example, you can configure the tool to run a custom batch file to restart the BlackBerry Dispatcher.

You can configure the tool to monitor the log files for one component at a time.

This document assumes that you are using the tools in the BlackBerry Resource Kit for the BlackBerry Device Service to manage, maintain, and troubleshoot issues with a BlackBerry Device Service. If you want to use the tools in the BlackBerry Resource Kit for the BlackBerry Device Service with the BlackBerry Enterprise Server or BlackBerry Enterprise Server Express, visit www.blackberry.com/go/serverdocs to see the documentation for the appropriate version of the BlackBerry Enterprise Server Resource Kit.